Saskia

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  • Where can I buy your products?

    You can find Jean & Len products in many stores, including dm, Rossmann, Müller, Budni, and BiPa. You’ll find our entire product range in our online shop, as well as in our beautiful Concept Store ...

  • What should I do in case of an allergic reaction?

    Oh no! 😟 If you suspect you’re having an allergic reaction to one of our products, here’s what to do: Stop using the product immediately. Rinse the affected area thoroughly with clean water. If th...

  • How can I unsubscribe from the newsletter?

    At the bottom of every Jean & Len newsletter, you’ll find the option to unsubscribe.Simply click on “Unsubscribe from newsletter” at the end of the email. We’ll stop sending you newsletters – but w...

  • How can I get the most out of my scented candle?

    To enjoy your Jean&Len scented candle for as long as possible, we recommend letting it burn until the entire surface has melted the first time you light it. This usually takes 2–3 hours and prevent...

  • Do you offer a retailer discount?

    Yes! We’ve created a Partner Program for restaurants, hotels, and small retail partners. After a quick registration, partners can easily place larger orders via our online shop.You’ll receive a 20%...

  • Product & Fragrance Samples

    Creating samples is unfortunately quite complex and expensive – so we’re currently not able to offer them. We're really sorry about that! But since we know this isn’t ideal for you, we’re already w...

  • Octocrylene (Sun Protection)

    We do not use octocrylene in our sun protection products. With our Jean&Len sun care, we aim to offer an alternative to both: natural cosmetic sunscreens, which often come with different textures ...

  • Sodium Laureth Sulfate (SLES)

    Sodium Laureth Sulfate (SLES) is often criticized – mainly because it’s frequently confused with its “big brother” Sodium Lauryl Sulfate (SLS), which is much harsher. 🧪💥 So why do we use SLES in so...

  • What’s behind Hawaii’s Reef Law? 🪸

    🌎 Jean&Len goes reef-friendly – (almost) everywhere!Hawaii is leading the way when it comes to protecting its unique underwater world. That’s why, since 2021, sunscreens containing the UV filters o...

  • Certification

    With Jean&Len, we bridge the gap between traditional, dogmatic natural cosmetics – which often have great ingredients but look a bit boring and “eco” – and stylish, enjoyable products.We see oursel...