Saskia

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  • Are your products vegan?

    🧴🌿 Our formulations are developed with the goal of avoiding animal-derived ingredients. In all our cosmetic products, we exclusively use vegetarian ingredients – and in most cases, they’re even 100...

  • Payment Methods

    In our online shop, you can easily pay using PayPal, invoice via Klarna, Google Pay, SEPA direct debit, credit card, or iDEAL. 🛍️✨ Just choose the payment method that works best for you at checkout...

  • I didn’t receive an order confirmation

    Please first check your spam folder – sometimes our email accidentally ends up there. 🕵️‍♀️📂 If you can’t find it there either, feel free to reach out to our Customer Service – we’ll be happy to he...

  • What are the benefits of creating an account?

    Of course, you can always place an order as a guest – quick and easy! 😌But with a customer account, you’ll enjoy some very handy perks: 📦 View and reorder your past purchases🏠 Save delivery address...

  • Our Story

    Jean&Len was founded in 2013 by Leonard Diepenbrock.The idea? Create great-smelling care products with nourishing formulas that look cool – and don’t feel like they belong in the dusty old “eco-cor...

  • Which countries do you ship to?

    We're thrilled that you want to discover our products beyond the borders of Germany! 🧳✨ We currently ship to many European countries – shipping fees and free shipping thresholds vary depending on t...

  • I forgot my password

    No worries! Just click on “Forgot password” on the login page – you’ll receive an email with a link to reset it. 📧🔁 If you don’t receive an email within an hour (make sure to check your spam folder...

  • What does “ohne Gedøns” mean?

    Gedøns is our way of describing things we (and especially our founder Len) prefer to leave out – especially when it comes to ingredients. That includes parabens, silicones, and animal-derived ingre...

  • When will I receive my order?

    We usually ship your order within 2–5 working days after payment has been received. You’ll also receive an email with your tracking code once your package is on its way. Since our shipping partner ...

  • Do you offer refills?

    Sustainability is close to our hearts 💚 – that’s why we’re constantly working on offering more of our products in practical refill packs. This way, you can reduce packaging waste and easily top up ...