We usually ship your order within 2–5 working days after payment has been received. You’ll also receive an email with your tracking code once your package is on its way.
Since our shipping partner doesn’t use paper receipts, please check your shipping status online first.
📦 For international orders:
Please note that deliveries outside of Germany may take a bit longer, depending on the destination country and local delivery conditions.
🚨 During periods of high order volume (e.g. promotions, public holidays or supply chain disruptions), shipping might take a little more time – thanks for your patience!
💬 If your order hasn’t arrived within the expected timeframe, our Customer Service team is happy to help you out anytime!
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