Saskia

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Activity overview

Latest activity by Saskia
  • Saskia created an article,

    What materials are your products made of – and how do I dispose of them properly?

    At Jean&Len, we care not only about what’s inside our products, but also about the packaging. 🌿Our packaging is made of glass, plastic, or a combination of both – depending on what makes the most s...

  • Saskia created an article,

    Where are the products made?

    Our care and cosmetic products are produced for you right here in Europe. 🌍 We work exclusively with trusted partners who share our high standards for quality and responsibility. 🌱🚚💡 Our promise: A...

  • Saskia created an article,

    Why do the products look different at dm than at Rossmann or Müller?

    Good eyes! 👀💛 Yes, our products may have different designs depending on the retailer – that’s because we tailor our packaging to suit the preferences and styles of different markets and customers. ...

  • Saskia created an article,

    How long is my gift card valid?

    Your Jean&Len gift card is valid for 3 years from the date of purchase – so you’ll have plenty of time to treat yourself to something lovely! 🧴💛

  • Saskia created an article,

    Are your products vegan?

    🧴🌿 Our formulations are developed with the goal of avoiding animal-derived ingredients. In all our cosmetic products, we exclusively use vegetarian ingredients – and in most cases, they’re even 100...

  • Saskia created an article,

    How long is my product shelf-stable?

    The shelf life of our products depends on whether the packaging has already been opened: 📦 Unopened: Our products are generally good for at least 30 months.🧴 Opened: On the back of the product, you...

  • Saskia created an article,

    What should I do in case of an allergic reaction?

    Oh no! 😟 If you suspect you’re having an allergic reaction to one of our products, here’s what to do: Stop using the product immediately. Rinse the affected area thoroughly with clean water. If th...

  • Saskia created an article,

    How can I get product advice?

    Our Customer Service team is always happy to help you out! 💬💛You can reach us on weekdays through several channels: 📧 Email: hallo@jeanlen.de💻 Live Chat: directly on www.jeanlen.de📞 Phone: +49 7576...

  • Saskia created an article,

    Where can I check the remaining balance on my gift card?

    You can easily check the current balance of your Jean&Len gift card online! 💻Just enter your gift card code and PIN number here: 👉 Gift Card Balance All the details about your card will be displaye...

  • Saskia created an article,

    Where can I buy a gift card?

    You can easily purchase a gift card directly in our online shop! 🛍️It’s a digital gift card that you can either print out yourself or send via email straight from the shop – super practical! 💌✨ You...