Saskia

Good eyes! 👀💛 Yes, our products may have different designs depending on the retailer – that’s because we tailor our packaging to suit the preferences and styles of different markets and customers. ...

If you’d like to permanently delete your customer account, please contact our Customer Service – we’ll take care of it for you. 😊💪

Our products are only as good as the people behind them – and we put a whole lot of heart, brain, and passion into everything we do. 🧠❤️✨ We’re always looking for authentic, dedicated individuals w...

Unfortunately, changes to your order aren’t possible once payment is completed. 🙇‍♀️ However, cancellations are usually possible within 1–2 days after ordering – depending on how quickly we process...

By now, we ship to many countries. Since shipping costs vary significantly depending on the country, you’ll find an overview of the respective shipping fees and the free shipping thresholds here: ...

You can easily purchase a gift card directly in our online shop! 🛍️It’s a digital gift card that you can either print out yourself or send via email straight from the shop – super practical! 💌✨ You...

No – we are firmly and wholeheartedly against animal testing. 🙅‍♀️💚 We completely avoid animal testing during the development of our products – both on the final product and on individual ingredien...

Shopping with a Jean&Len customer account just got even better! 🛍️With every order, you automatically collect Confetti Points – 1 point for every euro you spend. And the best part: You can redeem y...

With Jean&Len, we’re closing the gap between traditional, dogmatic natural cosmetics – great ingredients but often boring and “eco” in appearance – and stylish, feel-good products. Our products loo...

Of course, you can make use of your 14-day right of withdrawal and return items that you don’t like as long as they are unopened. Return shipping costs are covered by the customer. 📦 Here’s how it ...