Saskia

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  • Our Story

    Jean&Len was founded in 2013 by Leonard Diepenbrock.The idea? Create great-smelling care products with nourishing formulas that look cool – and don’t feel like they belong in the dusty old “eco-cor...

  • Which countries do you ship to?

    We're thrilled that you want to discover our products beyond the borders of Germany! 🧳✨ We currently ship to many European countries – shipping fees and free shipping thresholds vary depending on t...

  • I forgot my password

    No worries! Just click on “Forgot password” on the login page – you’ll receive an email with a link to reset it. 📧🔁 If you don’t receive an email within an hour (make sure to check your spam folder...

  • What does “ohne Gedøns” mean?

    Gedøns is our way of describing things we (and especially our founder Len) prefer to leave out – especially when it comes to ingredients. That includes parabens, silicones, and animal-derived ingre...

  • When will I receive my order?

    We usually ship your order within 2–5 working days after payment has been received. You’ll also receive an email with your tracking code once your package is on its way. Since our shipping partner ...

  • Do you offer refills?

    Sustainability is close to our hearts 💚 – that’s why we’re constantly working on offering more of our products in practical refill packs. This way, you can reduce packaging waste and easily top up ...

  • Why do the products look different at dm than at Rossmann or Müller?

    Good eyes! 👀💛 Yes, our products may have different designs depending on the retailer – that’s because we tailor our packaging to suit the preferences and styles of different markets and customers. ...

  • I want to delete my account – what do I need to do?

    If you’d like to permanently delete your customer account, please contact our Customer Service – we’ll take care of it for you. 😊💪

  • Can I work at Jean&Len?

    Our products are only as good as the people behind them – and we put a whole lot of heart, brain, and passion into everything we do. 🧠❤️✨ We’re always looking for authentic, dedicated individuals w...

  • Can I change or cancel my order?

    Unfortunately, changes to your order aren’t possible once payment is completed. 🙇‍♀️ However, cancellations are usually possible within 1–2 days after ordering – depending on how quickly we process...