Saskia

By now, we ship to many countries. Since shipping costs vary significantly depending on the country, you’ll find an overview of the respective shipping fees and the free shipping thresholds here: ...

You can easily purchase a gift card directly in our online shop! 🛍️It’s a digital gift card that you can either print out yourself or send via email straight from the shop – super practical! 💌✨ You...

No – we are firmly and wholeheartedly against animal testing. 🙅‍♀️💚 We completely avoid animal testing during the development of our products – both on the final product and on individual ingredien...

Shopping with a Jean&Len customer account just got even better! 🛍️With every order, you automatically collect Confetti Points – 1 point for every euro you spend. And the best part: You can redeem y...

With Jean&Len, we’re closing the gap between traditional, dogmatic natural cosmetics – great ingredients but often boring and “eco” in appearance – and stylish, feel-good products. Our products loo...

Of course, you can make use of your 14-day right of withdrawal and return items that you don’t like as long as they are unopened. Return shipping costs are covered by the customer. 📦 Here’s how it ...

Our care and cosmetic products are produced for you right here in Europe. 🌍 We work exclusively with trusted partners who share our high standards for quality and responsibility. 🌱🚚💡 Our promise: A...

You can easily check the current balance of your Jean&Len gift card online! 💻Just enter your gift card code and PIN number here: 👉 Gift Card Balance All the details about your card will be displaye...

Q: What happens to my Confetti Points if I cancel my order before it has been shipped?A: If you cancel your order before it’s been shipped, any redeemed Confetti Points will be credited back to you...

We’re so sorry your parcel arrived damaged. 🥺 Please send us photos of the packaging and/or the affected products to hallo@jeanlen.de and include your order number.You can also use our contact form...