Where can I find the batch number on my product?

The batch number helps us identify a product more precisely. Its location can vary depending on the product 😊

Here are some common places to check:

• Tubes: usually on the crimp (sealed end) on the back of the tube

• Soaps: often on the back of the label or on the bottom of the bottle

• Room diffusers: on the packaging of the diffuser sticks

• Candles: on the cardboard packaging

If you can’t find the batch number or are unsure, feel free to contact our Customer Service – we’re always happy to help.