I placed an order on Amazon and would like to submit a complaint – what should I do?

If your order was placed through Amazon, the handling of complaints unfortunately is not managed by us, but directly by Amazon.

In this case, our customer service team is not able to process the complaint.

You can easily submit your complaint through your Amazon account:

1. Log in to your Amazon account.

2. Go to “My Orders.”

3. Select the relevant order.

4. Click “Problem with order” or “Return or replace items.”

5. Follow the steps shown by Amazon.

Amazon will then handle your request directly and guide you through the next steps. 😊